PRO (Public Relations Officer) services handle all your government-related paperwork in the UAE. From visa processing to license renewals, a PRO navigates the bureaucracy so you don't have to. Most free zone companies need PRO services at some point.
What PROs Handle
Visa applications and renewals, Emirates ID processing, labor cards, establishment cards, trade license renewals, document attestation, medical appointments, typing services, and any government department liaison. In free zones, many of these are handled by the zone's service center, but mainland companies rely heavily on PROs.
In-House vs Outsourced
Small businesses typically outsource PRO services at AED 500-2,000 per transaction or AED 3,000-8,000/year for a retainer. Larger companies (10+ employees) often hire a full-time PRO at AED 4,000-8,000/month salary. Free zone companies need less PRO support since the zone handles many processes internally.
Cost Overview
Per-transaction: AED 500-2,000 per service. Monthly retainer: AED 500-1,500/month for small businesses. Annual package: AED 5,000-15,000/year for comprehensive coverage. Free zone PRO fees: often included in the zone's service charges.
Frequently Asked Questions
Do I need PRO services in a free zone?
Less than mainland, but yes for certain processes. Free zones handle most licensing and visa processes internally, but you may need PRO help for: document attestation, medical appointments, police clearance certificates, and any interaction with mainland government departments.
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